Technical Services Representative

About this Opportunity:

The Technical Service Representative is responsible for supplying direct technical support to AMSOIL Dealers and Customers via the telephone, fax and/or email on the proper AMSOIL product usage in order to drive positive sales and increase customer loyalty.

Requirements/Expectations:

Responsibilities: Provide technical support on AMSOIL products and their recommended usage. This is done through receiving inbound phone calls and replying to e-mails and/or fax. Research warranty cases and make recommendations to approve or deny the warranties based on the findings. Work on special projects as assigned by the Technical Services Supervisor/Manager.

Requirements include:

• High School Diploma or equivalent
• Excellent customer service skills
• Strong written and verbal communication skills
• Working knowledge of Microsoft Office Suite

Preferred Skills:

• Associate's and/ or Bachelor's degree
• Experience working in an inbound call center
• Understanding of mechanics, lubricants and automotive part

Benefits:

AMSOIL offers competitive health benefits, 401k, paid time off and a positive, supportive and stimulating growth-oriented work environment.

About AMSOIL:

AMSOIL INC., the "First in Synthetics" and worldwide leader in synthetic lubrication technologies with 40+ years of strong growth is continuing to expand and grow all areas of our business. We are looking for dynamic, enthusiastic, career-minded, self-motivated individuals to lead the company into the future. AMSOIL was founded by Albert J. Amatuzio out of his desire for technical innovation and commitment to high quality; we remain true to these ideals today.
If you are a candidate in need of assistance or an accommodation in the application process, please email: humanresources@amsoil.com